CHRISTMAS SALE Use code XMAS25 to get 25% off your order of $50 or more SITEWIDE! Expires 31/12

0

Your Cart is Empty

FAQs

1. How long will my product take to reach?

Orders may take between 1-7 business days for processing, excluding weekends and holidays. After which, the parcel may take up to 3-4 weeks before being delivered to our customers, subject on the custom clearance process of the various countries.

For US-based customers, the order will take typically 2-4 weeks to arrive.

For customers based in Asia/Australia, orders may arrive as early as 2 weeks.

For customers based in the Americas (Canada/Mexico), orders may take around 4 weeks for arrival.

For our Europe based customers, the order may take around 3-4 weeks.

More often than not, our customers receive their orders earlier than the guided time-frame.

2. How do I track my package? 

Once we have processed and ship out your order, we will avail a tracking number for your perusal. You can track your packages through our global logistics partner at www.17track.net/

3. Where are you based? 

Our company is headquartered in Singapore with our supply chain extending both regionally and globally.

4. I have ordered multiple items, why do they arrive at different times?

We process orders on a just-in-time basis and based on inventory availability to ensure our customers receive their products as early as possible. Thus, if you have a multi-product order with us, often times some will arrive earlier than others - this is completely normal and is a by-product of our efficient supply chain process.

DON'T MISS OUT